Need help with your export?

We are happy to help. Use the form below or reach out directly.

Export issues

Upload failures, missing content, incorrect output, or PDF problems.

Billing & refunds

Payment issues, failed Pro exports, or questions about a charge.

Privacy & security

Questions about how your data is handled, deletion requests, or security concerns.

General

Anything else — feedback, feature ideas, or general questions about ChronoChat.

We aim to respond within one business day. For billing issues affecting a paid export, we treat these as high priority.

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Check the Help page first

Most questions are answered in our FAQ — it is faster than waiting for a reply.

Go to Help & FAQ